Problem
In JS7 - Kiosk Mode the following problem might occur: JOC Cockpit remains responsive, but no data is displayed due to a database connection issue. An error message indicates failure to acquire a JDBC connection, for example:
Analysis
The issue happens when JOC Cockpit cannot connect to the database, resulting in no data being displayed. The GUI remains responsive, but error messages such as "Unable to acquire JDBC connection" appear. After making the database available and accessible, Kiosk Mode continues to work.
Solution
Check availability and accessibility of the database. When the database is up & running and is accessible, then JOC Cockpit will restore the connection
Once the database is back online, JOC Cockpit will automatically reconnect, and Kiosk Mode will continue without the need for a new login.
Overview
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