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- Watching Issues (Users and Customers)
- Filter for Customers: Find your own Issues (Customers)
- Follow Linked Issues to your OTRS Tickets (Customers)
Anchor watching_issues watching_issues
Watching Issues
| watching_issues | |
| watching_issues |
Once an issue for the reported bug has been created, you have the possibility to "watch" a JIRA Issue in the Change Management System. JIRA will then send you a notification by email whenever someone updates the watched issue. You will receive email notifications for:
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Hint: Automatically after you saved this filter it will appear for you in the System Dashboard in the section "Favourite Filters"!
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