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• The SOS grants customers who have purchased commercial licenses access to a wide range of License Models, Support Options and professional Services.
• Customers with commercial licenses help us to finance ongoing development from license revenues.
• Customers benefit from ongoing Product Maintenance, Support Options and Services, such as Training, Implementation and Migration services.
• Customers can subscribe to Long Term Support to access maintenance releases for longer periods whereas publicly available maintenance releases are provided for one year.
• Customers can report bugs and change requests to the SOS Ticket System, they benefit from guaranteed Service Levels and receive immediate support in case of production standstill.

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Further Resources

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• JS7 - How to apply a JS7 License Key
• JS7 - How to check the Expiration Date of a License Key

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