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- SOS is open to Change Requests from users of its software products..
- Users can suggest Change Requests at any time using public resources, see Support Resources.
- Customers can ask for consideration of Change Requests for specific releases.
- SOS accepts Bug Reports from users of its software products.
- Users can publicly report bugs, see Support Resources.
- Customers have access to the SOS Ticket System to report problems of the software or its documentation.
- Planning and tracking of Change Requests and Bug Reports is performed by SOS.
Resources
- Change Change Requests, Bug Reports
- Public Ticket System for users of the Open Source License
- Private Ticket System for customers of the Commercial License
- Change Proposals
- Public JIRA Change Management System
- Changes
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